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Faq

Resort

Our indoor fitness centre is open every day from 8 a.m. to 8 p.m., and is equipped with the latest equipment by Technogym. Personalised training sessions are also available at extra charge.

Sands Spa is open every day from 8 a.m. to 8 p.m.

Set along a pristine natural beach stretch of 240m at the end of Wolmar, the half-moon beach in front of the hotel is secluded.

Our Concierge will be pleased to assist for airport transfers via our chauffeur drive or taxi services. Please email your flight details and booking confirmation number to concierge@sands.mu

Your suite will be available from 2 p.m. on the day of arrival. If arriving earlier, we will do our utmost to accommodate, however, please be aware that during busy periods, access before 2 p.m. cannot be guaranteed. Our check-out time is 12 noon on the day of departure. Luggage and departure rooms are available for early arrivals and late departures.

 

Pets are not allowed in the hotel premises.

Our Concierge will be pleased to assist you with any queries you may have. You can reach out to them on concierge@sands.mu

Sands Suites accepts children as from 12 years of age only. Our suites can accommodate 2 adults and 1 child/teen only. 

Mauritian Creole is the most spoken language among the population, but the official language is English. Our team members are fluent in both English and French.

Mauritian Creole is the most spoken language among the population, but the official language is English. Our team members are fluent in both English and French.

As per hotel policy and to protect the privacy of our guests, the operation of drones is prohibited in the resort premises. Prior permission should be sought from the Management.
For any queries, please email us on info@sands.mu

Accommodation

Sands Suites Resort & Spa is an all-suite resort, comprising 91 suites spread over 6.4 acres.

We provide five pairs of interconnecting suites in our Deluxe category, all on the ground floor.

We have a fully equipped ground floor suite.

Food & Beverage

We are open for non-hotel guests upon reservation only.

Sands Suites Resort & Spa is a lifestyle resort. During day time, the dress code is casual. During dinner time at our restaurants, the dress code is casual smart. Gentlemen are requested to wear long sleeve shirts and pants. Bermuda shorts, sleeveless shirts and tongs are not allowed.

 

Our menu and buffet cater for vegetarians and non-vegetarians. However, if you have further dietary requirements (such as lactose or gluten intolerance), please inform our reservation team at time of booking or upon check-in at the resort.

We do not cater for all-inclusive packages.

Our half board package consists of breakfast and dinner (no drinks), served at our main restaurant Tamarind Terrace.

Guests on a half board basis also receive a credit of Rs 800 per adult and Rs 400 per child (under 12 years old) at Pink Peppercorn and Spices restaurants.

Wedding & Honeymoon

With our ‘one wedding a day’ concept, you can rest assured that you will get our undivided attention and our dedicated wedding planner will assist in tailoring your special day to you. We also propose renewal of vows and wedding anniversary packages. For further information, please feel free to e-mail us on wedding@sands.mu

Activities

You are in one of the most beautiful destinations in the world and you should go out and explore! Our entertainment team and concierge are here to guide you through the best spots and attractions around the island. Leisure activities are also available at the resort.

Payment Options

We accept cash (EUR, GBP, USD, AUD, ZAR) and all major credit cards (Visa, Mastercard, American Express, Maestro, Diners Club). Travellers or personal checks are not accepted.